Cannot launch Quicken 2012 – CryptoAPI.dll has stopped working

Legacy KB ID: 4422

Question

Why won’t Quicken 2012 launch on my new PC?  I get an error that Crypto.dll has stopped working and that Suite Tray.exe is not loaded.

Answer

This problem is being experienced on the Acer Aspire Z3171 with Windows 7 64-bit operating system and Mywinlocker Suite installed. 

Mywinlocker conflicts with Quicken 2012.

 

Workaround

Disable Mywinlocker Suite.   

 

If you are not confident in disabling this programme, please consult your IT professional.

 

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