How do you want to open this type of file (.XML)? when lodging BAS from a Windows8 computer

Legacy KB ID: 4722

Question

Why do I get the message “How do you want to open this type of file (.XML)?” when I try to lodge my BAS from QuickBooks?

 

Answer

You will experience this issue on a Windows 8 computer when trying to lodge the BAS through the ATO’s business portal.  Windows 8 needs to know which application to use to open this file. 

 

Workaround

If Internet Explorer is in the list, click it.

If Internet Explorer is not in the list, click More Options and browse to your Internet Explorer programme and select it. 

 

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