Error 1560: Cannot download currency updates

Legacy KB ID: 2792

Question

Why do I receive the message "Error 1560" when updating my share prices and currency rates online?

Answer

This is due to the proxy server settings that you have in place.  You will need to adjust your proxy settings to update share prices and currency rates.

To do this;
1) Open Internet Explorer. Choose Tools menu > Internet options.
2) Click the 'Connections' tab.
3) Click 'LAN Settings...', remove all proxy settings and untick the field 'Use a proxy server for your LAN'.
4) Click 'OK' twice.
5) Open Quicken. Choose Edit menu > Internet Connection Setup.
6) Click 'Modify' to run the wizard.
7) In the screen titled 'Tell us about your Proxy Server' click 'Clear All'.
8) Tick the box 'Check here if you want to use the above settings for your browser'
9) Continue through the wizard saving the changes and close Quicken.
10) Open Internet Explorer, in the 'LAN Settings' screen enter the correct Proxy settings and save the changes.

Quicken will now update your shares prices and currency rates without encountering an error message.

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