Setup has detected that QuickBooks has not been installed. You must install QuickBooks before you can install Point of Sale Administrator

Legacy KB ID: 3506

Question

I'm installing Point of Sale Administrator version 2005/06 on a computer with QuickBooks 2005/06, why do I get this error that 'Setup couldn't detect QuickBooks' on my machine?

Answer

You must have QuickBooks 2005/06 installed to be able to install Point of Sale Administrator. If you haven't done this please install QuickBooks 2005/06 now and try installing Administrator again. 

Note! Point of Sale Administrator 2005/06 will only work with QuickBooks 2005/06 Plus, Pro, Premier or Enterprise editions.

If you have installed QuickBooks 2005/06 and experiencing this problem; we have developed an update to download and install prior to installing Point of Sale Administrator which will allow the setup to detect the QuickBooks installation

Installation instructions

1. Click on the link below, this will begin the POSAdminFix.exe download. When asked where to save it you should save it to your desktop.

https://library.reckon.com.au/library/exe/POSAdminFix.exe

2. Once the download is complete, close down all programs that are running and go to your desktop to locate the 'POSAdminFix' file.

3. Double click on the 'POSAdminFix' file to launch the installshield wizard, follow the wizard to completion.

4. You should now be able to install QuickBooks Point of Sale Administrator

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