Installing service Pack error:RTPatch Error: PATCH.EXE and Patch File incompatible - Need to update PATCH.EXE

Legacy KB ID: 2040

Question

I'm attempting to install The service pack for QuickBooks 2005/06; why do I get the error message ' PATCH.EXE and Patch File incompatible - Need to update PATCH.EXE '?

Answer

A number of users have reported this error to us and we're working with them and the development team to identify the cause of this issue.

In the meantime please follow the steps below to overcome this problem. The procedure will involve copying a DLL file to the directory where the service pack should be installed:

1.        Close QuickBooks down


2.        Click on the Windows Start button and choose Find or Search then click For Files or Folder


3.        In the search field type Patchw32.dll and click on Search


4.        Once the search finds the Patchw32.dll file, copy this by right clicking on the file and choose Copy


5.        Close down the search window


6.        Next we’ll need to navigate to the QuickBooks patch installation directory; from your desktop


1.       Double click my computer


2.       Double click on the C drive


3.       Double click on the Program Files folder


4.       Double click on the Intuit folder


5.       Double click on the QuickBooks 2005/06 installation folder normally should be QuickBooks


6.       Double click on the Components folder


7.       Double click on the DownloadQB14 folder


8.       Double click on the Patch folder


7.        Copy the Patchw32.dll file to this directory; click on the Edit menu and choose Paste


How did we do?

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