AnswerWorks Security Patch

Legacy KB ID: 4644

Question

Intuit, makers of Quickbooks and Quicken, have identified a security vulnerability in an utility – AnswerWorks, licensed from Vantage - used by these products.

A patch to close the vulnerability has been developed.

Intuit knows of no cases where someone has taken advantage of this vulnerability. However, if exploited, it could allow a hacker to access the data on your computer. Downloading the update below will eliminate this vulnerability, so it's important for every customer to install.

If you have ever installed Quickbooks or Quicken on your Windows 2000, XP, Vista or 7 computer, Reckon Ltd recommends you download and install Intuit's patch which will immediately eliminate the vulnerability. 

This patch was included in Microsoft's Windows Security Update Dec 11, 2011.  Your computer may already be updated.

We apologize for the inconvenience this may cause.

Answer

Detailed Instructions

 

Check whether the latest version is installed

The latest file versions of AnswerWorks are 4.0.0.101 or 4.0.0.102: and 5.0.0.7

1.     In Windows Explorer, C > Program Files > Common Files.

(Note: You may receive a message when you open the Program Files folder that “These files are hidden.” Go ahead and click on the “Show the Contents of This Folder” link.)

2.    If you find a folder called AnswerWorks 4.0, open it.

1.    Right-click on the AWAPI4.dll (or AWAPI4) file and select Properties.

2.    Click the Version or Details tab. If the file version is 4.0.0.101 or 4.0.0.102 your computer is already updated.

3.    If you find a folder calles AnswerWorks 5.0, open it.

                         i.    Right-click on the AWAPI5.dll file and select Properties.

                        ii.    Click the Version or Details tab.  Check that the File version is 5.0.0.7. If it is, this patch was installed correctly.

If you have the correct File Versions you do not need to do anything more.

Otherwise,

Download and install the Intuit patch:

1.    Click this link:

https://http-download.intuit.com/http.intuit/VAWHelp/awMinimalPatchEnglish.msi

To download Intuit’s security patch;

2.     Click the Download button to start the download,

3.    Select Open or Run This Program From its Current Location to begin installing the patch immediately. Restarting your “computer is not required.

4.    If you don't have time to install the patch, you can select Save or Save This Program to Disk and the patch file, called awMinimalPatchEnglish.msi will download to your hard drive. To finish the installation, you'll need to open that file to run the patch.

 

Check that the security patch has been applied:

Follow the steps above for checking your file Versions. 

 

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