Problem installing Windows Installer 3.1 - Error 1603 when installing QuickBooks 2011-12.

Legacy KB ID: 4161

Question

Why do I get the error: Problem installing Windows Installer 3.1 - Error 1603 when installing QuickBooks 2011-12?

Answer

This problem can be experienced by Windows XP-service pack 3 users with a Windows Installer version 3.1. 

QuickBooks requires the latest version of Windows Installer – 4.5 – to install properly.

 

Workaround

Check your version of Windows Installer:

1.    In Windows Explorer, browse to C:\Windows\System32\

2.    Browse down to msiexe.exe and place your mouse over it;

3.    The 3rd line of the information box will state the version number;

If the version is less than 4.5..... you will need to update your windows Installer.

 

To update your Windows Installer

Click on this link to the Microsoft website for version 4.5: https://www.microsoft.com/download/en/details.aspx?displaylang=en%5c&id=8483  and follow the instructions to install.

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