Incorrect QuickBooks QBi 2008/09 icon on Windows desktop when selecting 'Install QuickBooks Company File Server Only'

Legacy KB ID: 219


Why does my QuickBooks QBi 2008/09 icon have no functionality when I try to access it?


If you have selected: Install QuickBooks Company File Server Only, a QuickBooks icon will be placed on the desktop, however it does not have any functionality.

In order to to create the correct QuickBooks shortcut icon on the desktop, follow the steps below:

  1. From your Windows desktop, locate and right click the QuickBooks QBi 2008/09 icon and select Delete.
    Note: A Confirm Shortcut Delete window will appear. Click Delete Shortcut.

  2. From the Windows Start menu, go to All Programs > QuickBooks > QuickBooks Database Server Manager.

  3. Right click and select Send To > Desktop (create shortcut)

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