QuickBooks does not open

Legacy KB ID: 1530

Question

After double clicking the QuickBooks icon the splash screen flashes up for a second then nothing happens, how can I run QuickBooks?

Answer

To resolve this;
1) In Windows Explorer, go to the QuickBooks installation directory.  The default location is:  C:\ > Program Files > Intuit > QuickBooks 20xx-xx.
2) Double click 'reboot.bat'.
3) Close all open windows.

QuickBooks will now open correctly when the icon is selected.

How did we do?

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