Problems with Employee related functions after upgrading from a pre-QBi version

Legacy KB ID: 3723

Question

I have upgraded from a pre QBi version of QuickBooks and all went well, but now I find there are problems with some employee-related functions.  Why?

Answer

If you are experiencing problems with:

·         Paying employees through online banking;

·         Liability balances have changed from the previous version;

·         Payment summaries do not generate for some employees.

then your ABA supplier (a Supplier generated by QuickBooks) was not Active when you upgraded.  The ABA Supplier must be active when you upgrade although the upgrade process will make the ABA Supplier inactive in QBi.

 

Solution

You must go back to your pre-QBi version of QuickBooks and make the ABA Supplier active.

To make a Supplier active in QuickBooks 2007/08:

1.    On the top menu line click on Lists and select Supplier List;

2.    At the bottom of the Suppliers List screen tick the box Show All;

3.    Click on the grey X alongside ABA to make it active;

4.    Create a new backup;

5.    Upgrade your file to QBi.

 

 

Note

You must go back to your original version to make this change.  If you have an older version of QuickBooks, you must follow the upgrade path to 2007/08 before you can upgrade to QBi.   The bridging versions for QuickBooks are version7.4, 2002 and 2007/08 and are included on the Upgrade Resources Disk.

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