A connection attempt failed because the connected party did not properly respond error when submitti

Legacy KB ID: 4597

Question

Why can’t I upload my BAS through GovConnect?  I get an error:

Could not connect to https://sbr.gov.au/services/prefill.02.service. TCP error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 192.168.2.95:8080. 

at the Prefill stage.

Answer

This error is generated at the SBR server end.

 

Workaround

1.    Close GovConnect and wait 20 minutes.

2.    If the problem persists, close GovConnect, QuickBooks and other programs and reboot the PC.

 

How did we do?

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