A/R or A/P Ageing Summary Report totals do not match the Balance Sheet

Legacy KB ID: 4612

Question

Why don’t the totals in the Ageing Summary Reports for Accounts Receivable and Accounts Payable match the balances in the Balance Sheet?

Answer

There are a number of reasons this difference may happen:

1.    Balance Sheet is reporting on a Cash Basis; Ageing Summary Reports always report on an Accrual Basis;

2.    Date ranges are different.

Care: All Dates setting will show transactions that are dated forward of the current date;

3.    Corruption in the company file.

 

Solutions

Set the Balance Sheet to report on an Accrual basis:

1.    Open the Balance Sheet Report;

2.    Modify > Report Basis > Accrual > OK

Check that the date range is the same on both reports.

If there are transactions for a future date, examine the transaction for accuracy.

Rebuild and verify the company file:

1.    File > Utilities > Rebuild

2.    File > Utilities > Verify

Reference Article - How to Verify Data and Rebuild Data in the Reckon Accounts Business Range (Desktop) - Reckon Help and Support Centre


3.    If an error is found, examine the QBwin.log file:

a.    Ctrl+1 > Ctrl+2 > Open File > double click on QBwin.log

Reference article - How to view the QBwin.log file - Reckon Help and Support Centre


b.    Scroll to the bottom of the file.

c.    Examine errors and make necessary corrections. 

4.    File > Utilities > Verify to confirm that no errors remain in the file. 




Need more help?

Ask the Reckon Community at: https://community.reckon.com/categories/reckonaccounts

Or Log a Support Ticket: https://www.reckon.com/au/support/

 

How did we do?

Error c=258. Please restart QB and try again when printing or viewing report.

Reckon Accounts Desktop: Processing a Tax Detail Report slow

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