Updating Reckon Accounts Desktop (v35): Replacing DLL Files to Enable QE on the "Post June 1983 Untaxed Element" Wage Type

Overview

We've identified a scenario where Qualifying Earnings (QE) was not being enabled on the Post June 1983 Untaxed Element (Low Rate Threshold) (O) wage type.

This wage type is used when processing a payment in lieu of notice, and payments in lieu of notice do attract QE. If you use this wage type, you'll need to apply a small update so QE is correctly applied.

The update is delivered as a self-extracting updater (an .exe file) that places the updated program files into your Reckon Accounts v35 installation folder for you. You'll need to run it as an administrator.

This guide is for Reckon Accounts Desktop only. It does not apply to Reckon Accounts Hosted.

Before you begin: Check whether you need this update

You only need to follow these steps if you are running a version earlier than v35 R1.1. The fix is already included in v35 R1.1 and later.

To check your version

Open Reckon Accounts Desktop
Press Ctrl + 1 to open the Product Information window.
Look in the top-right corner for your version and release

Product Information window with the version/release highlighted in the top-right corner

You may already be up to date. If you see v35 R1.1 or later, you do not need to apply this update. You can stop here.

How to apply the update

Step 1 - Close Reckon Accounts Desktop

Fully close Reckon Accounts before you start. The DLL files are in use while the program is open and cannot be replaced until it is closed.

Step 2 - Locate your installation folder

By default, Reckon Accounts v35 is installed here: C:\Program Files (x86)\Intuit\Reckon Accounts v35

Your path may be different. This is the default location. If you chose a different folder when you installed Reckon Accounts, browse to that folder instead.

If you have a different path, take note, as you will need it later.

Step 3 - Back up your existing files

Before replacing anything, make a backup of the current files so you can restore them if needed:

Open your installation folder, using File Exporer
Locate:

Features.DLL
paycore.DLL
PAYRES.DLL.

Copy these three files to a safe location (for example, a new folder on your Desktop named Reckon DLL Backup).

Don't skip the backup. Replacing these files overwrites the originals. Keeping a copy means you can roll back if anything goes wrong.

Step 4 - Download the updater

Download the install files from the link provided

Click here to download Patch

Step 5 - Run the updater

Right-click the downloaded .exe file and choose Run as administrator.

You must run as Administrator. Because the files are updated inside C:\Program Files (x86), the updater will not be able to write to that folder unless it is run as an administrator. If you skip this, the update will appear to run but the files won't be replaced. If prompted by Windows User Account Control, choose Yes.

Click Yes to the message "Would you like to install now?
If you installed to a different location, replace the Unzip to Folder path with the one you noted earlier.
Click Unzip

If prompted to override files, click Confiom or Yes

Step 6 - Reopen and confirm

Reopen Reckon Accounts Desktop.

Open the Pay Items List

Add or Edit a Payitem, when the Post June 1983 Untaxed Element (Low Rate Threshold) (O) wage type is selected, the QE box will appear on the Inclusions screen.