Reckon Accounts Business 2013 does not toggle to another version

Legacy KB ID: 4894

Question

Why doesn¡¯t Reckon Accounts Business (formerly quickBooks) 2013 automatically open the last company file opened or unable to toggle to another edition on the Accountant¡¯s Edition?

Answer

The reference folder for the location for other editions is missing on Windows XP and Windows Server 2003 machines

 

Workaround

1.    Close Accounts Business

2.    In Windows Explorer, browse to C:\Documents and Settings\All Users\Application Data\Intuit \

If you cannot see the Application Data folder, then it is hidden.  To see a hidden folder:

                                          i.    Tools > Folder Options > View;

                                         ii.    In Advanced Settings box, under Hidden files and folder, click on Show hidden files and folders;

                                        iii.    Click OK.

3.    Create a new folder called QuickBooks 2013:

a.    File > New  >  Folder;

b.    Type over New Folder name with QuickBooks 2013
(you must include the space before 2013)

c.    Click Enter

d.    Close Windows Explorer.

 

How did we do?

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