'An error occurred on the script on this page' when using the QuickBooks help menu

Legacy KB ID: 1138

Question

'An error occurred on the script on this page' appears while using QuickBooks or the QuickBooks Help Menus, how can i fix this?

Answer

To fix this;
1) Open Internet Explorer.
2) Go to the 'Tools' drop down menu and select 'Internet Options.
3) Click on the 'Security' tab.
4) Highlight the icon named 'Internet' and then click on 'Custom Level'.
5) A Security Settings window will appear, in this window scroll down to 'Scripting' and select 'Enable'.
6) Click OK.

 Note; If you are using Quicken Home and Business please see Q9610 : 'An error occurred on the script on this page' while trying to access the Quicken help menu to remedy this issue

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