Error message: "setup cannot find c:\windows\command.com"

Legacy KB ID: 74

Question

Why do I get the error: "setup cannot find c:\windows\command.com" when trying to install QuickBooks 2007-08 on Microsoft Vista

Answer

1. Using Windows Explorer, navigate to the "<CDROM>\QBooks" folder
Example: your CDROM drive may be drive 'D:' in which case you would navigate to D:\QBooks\ on the CDROM
2. Right click "Setup.exe" and select "Properties"
3. Select the "Compatability" tab
4. In "Compatibility mode" check "Run this program in compatibility mode for:"
5. In the drop down list select "Windows XP (Service Pack 2)" 


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