Windows Presentation Foundation Terminal Server Print W error

Legacy KB ID: 3963

Question

Why can I no longer print from QuickBooks Hosted?  I get the error:  'Windows Presentation Foundation Terminal Server Print W has encountered a problem and needs to close’.

Answer

This error will be generated in QuickBooks Hosted if:

·         your printer setup in QuickBooks is incorrect;

·         a Microsoft fault.

 

Solution

Check printer setup in QuickBooks Hosted

  1. File > Printer Setup;
  2. Click the dropdown menu for Form Name and select the document or report you are trying to print;
  3. Ensure the correct printer is selected and click OK to save;
  4. Repeat these steps for all documents and reports you are having a problem.

 

If the problem persists, then continue…..

Download and install Microsoft Fix #946411 from:  https://support.microsoft.com/?id=946411.

 

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