The ATO could not accept the file as you are not authorised to return files for the ABN contained in

Legacy KB ID: 4594

Question

Why won’t the ATO accept the EmpDupe file I created through its ECI portal?  I get the error:  “Error – SS – E039 (or EO39) ‘The ATO could not accept the file as you are not authorised to return files for the ABN contained in the file.”

Answer

You may get this error if you are uploading the Empdupe on behalf of your client through the ATO’s direct web portal: Electronic Commerce Interface (ECI).  You use this facility you need an AUSkey.

The AUSkey contains your ABN and this ABN must correspond with the Supplier ABN field inside the EmpDupe file.  For the ATO, the Supplier is the entity uploading the report.  QuickBooks and Payroll Premier do not contain a separate “Supplier ABN” field from the “Payer ABN” field.  Both programmes assume that the Payer is uploading the file and so is also a Supplier. 

This issue does not arise when uploading Payment Summaries through GovConnect (QuickBooks Hosted 2012-13 only).

 

 

Workaround

Modify the EmpDupe File’s Supplier ABN field to your ABN.

  1. In Windows Explorer, make a copy of your EmpDupe file to act as a backup;
  2. Open the EmpDupe file with NoteBook;
  3. The first line of the file starts with the string:

628IDENTREGISTER127083522669P30062012EAPFEMPA010.0

  1. The Supplier ABN number is the 11-digit series immediately after 628IDENTREGISTER1.  These digits are the ABN number of the owner of the file, or the Payer. 

 

 

 

  1. Carefully change these 11 digits to your own ABN (Supplier ABN).  Do not delete any other characters, add additional characters or leave spaces;
  2. Click File > Exit > OK to close and save the file. 

You can now upload this EmpDupe to the ATO through the ECI.

If you make a mistake adjusting this file, make a copy of your ‘backup’ EmpDupe and make these adjustments again. 

 

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