Manufacturing & Wholesale specific reports aren't generating in QuickBooks

Legacy KB ID: 4686

Question

Why won’t QuickBooks generate these reports:

1.    Customer Return Materials Authorization Form;

2.    Damaged Goods Log

3.    Non-Conforming Material report

I can see that QuickBooks tries to generate these reports but the screen remains blank.

 

Answer

These reports are only available on the Premier and Enterprise (including Hosted) Editions of QuickBooks.

You are likely to experience this error when using Office 2010 64-bit version.  QuickBooks is not compatible with Office 2010 64-bit version and cannot open the word template for these reports. 

You will be able to use an older version of these forms. 

 

Workaround

Copies of these forms are available in the links below.  Download and save to the Components\VerticalForms directory of the QuickBooks installation directory.  The default directory is:  C:\Program Files (x86)\Intuit\QuickBooks 2012-13\Components\VerticalForms

 

https://quicken.com.au//library/doc/CustomerReturnMaterialsAuthorisation.doc

https://quicken.com.au//library/doc/DamagedGoodsLog.doc

https://quicken.com.au//library/doc/NonConformingMaterialReport.doc

 

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