The request channel timed out attempting to send after 00:10:00 when submitting a form through GovCo

Legacy KB ID: 4596

Question

Why can’t I upload my BAS through GovConnect?  I get an error:

The request channel timed out attempting to send after 00:10:00.  Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding.  The time allotted to this operation may have been a portion of a longer timeout. 

 at the Prelodge stage.

Answer

This error is generated at the SBR server end.

 

Workaround

1.    Close GovConnect and wait 20 minutes.

2.    If the problem persists, close GovConnect, QuickBooks and other programs and reboot the PC.

 

How did we do?

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)