Runtime Error 3163: The field is too small to accept the amount of data you attempted to add. Try inserting or pasteing less data.

Legacy KB ID: 3490

Question

This error occurs when attempting a Transfer in POS Administrator (from QuickBooks). 






The system shuts down after clicking ok on this error.






The email address field for at least one customer contains more than one email.

Answer

1. Export the Customer List from QuickBooks to excel - Select File menu / Export /  Lists to IIF files...

2. Open the IIF file in excel and check each customer record to find the customer who has more than one email address. 

3. Delete the additional email address in QuickBooks

4. Open POS Administrator and do a normal Transfer

How did we do?

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