Default Printer resets on QuickBooks Hosted 2012/13

Legacy KB ID: 4520

Question

I have upgraded to Quickbooks Hosted 2012/13 and my default printer has changed.  Why?

Answer

When you upgrade to QuickBooks Hosted 2012/13 your default printer changes to the first printer in your Printers & Devices list.  Every time you start a new session the default printer will change to the first printer.

Our Development Team are investigating the issue.

 

Workaround

Add the letters AA to the name of your preferred printer so that it always appears at the top of the Printers & Devices list. 

 

 

How did we do?

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