Some files are open, update installation is not completed error when applying the Tax Table Update 2

Legacy KB ID: 4955

Question

Why does the application of the Tax Table Update 2013 fail? 

I get the error:

Some files are open, update installation is not completed.  You may have to reboot your computer to install the update. 

 

Answer

You may also get the error:  Unable to apply patch. Program not updated.

This error has been reported on some Windows XP (service pack 3) machines, but our Development Team have not been able to reproduce the error.

 

Workaround

Follow the instruction in the message and reboot your computer. 

The Tax Table Update should automatically install correctly.

 

How did we do?

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