Error: "There was a component error in media data."

Legacy KB ID: 1233

Question

Whilst installing Quickbooks the message " There was a component error in media data " appears part way through the installation. It also mentions a particular file that it is having the problem with.

Answer

The PC is having a problem reading the file on the CD.

To resolve this error message, try the options below:

* Turn off all anti-virus software and try installing again.
* Try a hard disk installation.
* Clean the CD and attempt to install again.
* Try installing on a second computer. If you are able to install on the second computer, have your system administrator check the CD-ROM drive on the first computer.

If you are still unable to install QuickBooks, please call Technical Support for further assistance.

How did we do?

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)