C=249 and C=239 while printing payslips in QuickBooks

Legacy KB ID: 3747

Question

Why do I receive an error C=249 when printing payslips in QuickBooks?

Answer

This error often occurs with other errors in the payroll process, like c=239.

In order to find what is causing the issue narrow down the employees one by one to see which of them causes the error.

Once the particular employees have been identified compare the payroll items, allowances, deductions and employee contributions to other employees that do not experience the issue.

Create new payroll items in place of those causing the problem delete create a dummy pay and attempt to print off a pay slip for the dummy pay. If all goes well delete and re-enter all erroneous pays for that employee

How did we do?

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