YTD amount is blank on a payslip in QuickBooks 2011/12

Legacy KB ID: 4128

Question

Why do the YTD figures for one earnings payroll item show blank while other payroll items are reporting YTD correctly?  I use this payroll item twice on the employees pay and both YTDs are blank.

Answer

This issue is resolved in the newer release. ( it happened in 2011/12 and 12/13)

 

Workaround

Use an earnings payroll item only once on each pay.

When you use the earnings payroll item once on the next pay, the correct YTD value will show.

 

If you need two entries for the same type of pay, create a second earnings payroll item with the same characteristics and replace the second entry with the new payroll item.

 

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