The second disk of the installation for Payroll v8.3 doesn't work.

Legacy KB ID: 2176

Question

I have downloaded the Payroll v8.3 upgrade files. Why is it asking for a second disk soon after I start the upgrade?

Answer

The file extension on the second third and fourth files has become duplicated, ie qp8updr3.w02.w02 It actually should be qp8updr3.w02. You need to rename the file in Windows so that it has the file extension only once.

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