Payer Branch Number must be provided error message when uploading EmpDupe on GovConnect

Legacy KB ID: 5297

Question

Why do I get the error:  “Error: Payer Australian business number has been provided, therefore Payer Branch Number must be provided.” When uploading my Payment Summaries through GovConnect?

Answer

Add the Branch Number that accompanies your ABN number on the Company Information screen in your company file

 

The Issue

The Payment Summary Lodgement under SBR guidelines (GovConnect) requires a Branch Number to accompany the ABN number. 

The Branch Number field is on the Company Information screen of your company file.

In other export files the Branch field was not a necessary field or the system entered one.

In GovConnect you must enter a Branch Number field.

 

Solution

In Reckon Accounts > Company > Company Information

In the Company Identification section, next to the Tax Rego ID, enter your Branch Number as listed on your official documentation from the ATO.

 

Additional Information

Please ensure you have Payroll Tax Form Information completed as well.  This should be the details the ATO can contact for further information. 

 

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

 

How did we do?

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)