Improving screen resolution on QuickBooks Hosted.

Legacy KB ID: 4585

Question

I find the default screen resolution on Hosted a little small.  What can I do to get a larger font size?

Answer

The Screen Resolution may become an issue on larger (20-inch and above) monitors

QuickBooks Hosted Standard users have no control on remote session screen resolutions as Microsoft’s Remote Desktop Protocol used to connect your PC to the Hosted server, does not allow manual manipulation.

The Premium Service, utilizing Citrix technology, provides a more flexible response to screen resolution on larger monitors.  Normal settings will be maintained on larger monitors, so icons and text will not get smaller as the monitor size increases. 

The Premium service allows you change font size:

  1. Windows:  Click on Control Panel > Fonts > Change font size. 
  2. MAC:  Apple > System Preferences > Displays > change resolution to a lower level.

 

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