Merchant Account Service Message pops up when launching a Sales Receipt in Accounts Business 2014

Legacy KB ID: 5126

Question

Why do I get the message to customise a Merchant Account to accept credit cards when I launch a Sales Receipt?  I tick the box not to show this message again, but the next time I launch Accounts Business and a Sales Receipt, it still comes up. 

 

Answer

***  This issue has been addressed in the Australian Edition of 2015 only  ***

Fill in the boxes for Payments Services in Online Preferences.

 

The Issue

This message will be seen by Windows 8 users.

The message is asking for Merchant Account details to use when accepting payment by credit card directly through Accounts Business.  It’s a message that should not be appearing in this function.  

 Reckon apologies for the inconvenience this message causes. 

You can avoid the message by entering some information into the Payment Services account area of Online Preferences.

 

Detailed Instructions

1.    Edit > Preferences > Online > Company Preferences

2.    Tick Enable Payment Services

3.    enter the number 1 in the three credentials boxes

4.    OK to save.

 

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon.

 

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