Why is the Payment column in the Customer Sales Report reporting cumulative figures?

Legacy KB ID: 3374

Question

Why is the Payment column in the Customer Sales Report reporting cumulative figures, instead of the figures from that days payments received? Also the same figure appears next to each customer name.

Answer

The total of Payments from the first customer listed on the report will be displayed for all other customers on that report. It is also not possible to reset this figure.

This issue is currently being investigated by our development team.

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