Setup detects that your Reckon Accounts is R1. To use this patch you must be on R2

Legacy KB ID: 5485

Question

Why can’t I install the ATO Tax Update 1/10/2016?  I keep getting the error “Setup detects that your Reckon Accounts is R1. To use this patch you must be on R2”

Answer

Apply the 2016 Tax Table Update first, and then apply the ATO Tax Update 1/10/2016.

 

The Issue.

The ATO Tax Update 1/10/2016 can only be applied to a Reckon Accounts Business 2016 version that had the 2016 Tax Table applied.

The error message results from having found only a 2016 R1 or 2016 R1.01 version only. 

 

Workaround

Apply the 2016 Tax Table Update

1.    Go to the Download Software Centre:

https://members.reckon.com/Subscription/DownloadSoftware.aspx

2.    Select Reckon Accounts Business 2016 and click on Next

3.    On the line for the 2016 Tax Table Update, click on Link in the Download Link column and save the download file to your PC;

    Click on Link under Upgrade Guide and save it to your PC;

4.    On the line for the ATO Tax Upgrade, click on Link in the Download Link column and save the download file to your PC;

    Click on Link under Upgrade Guide and save it to your PC;

5.    Read the instructions first and start by closing all programmes and rebooting the PC

6.    Apply the 2016 Tax Table Update, following instructions in the guide.

7.    Open Reckon Accounts Business and go to Employees > Tax Table Information and confirm the date updated for is 01/07/2016.

Apply the ATO Tax Update 1/10/2016

1.    Reboot your PC

2.    Apply the ATO Tax Update 1/10/2016, following instructions in the guide.

3.    Open Reckon Accounts business and go to Employees > Tax Table Information > click on the Tax Table Info.  Confirm that you see the line:  Contains changes which came into effect on 1st October 2016.

4.    Take Note that the Tax Table Version Number and the date which “Calculations are updated for” will not change from the 2016 Tax Table versions 1617252 and 01/07/2016

 

Need more help?

Ask the Reckon Community at: https://community.reckon.com/reckon

 

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