QuickBooks Cannot Find the preinstalled QuickBooks Letters folder.

Legacy KB ID: 921

Question

Why do I get the following error message when I attempt to write letters within QuickBooks?


QuickBooks Cannot Find the preinstalled QuickBooks Letters folder. To write letters, you'll need to copy this folder and its contents from the QuickBooks CD-ROM to the folder where you save your company file...

Answer

During the product installation QuickBooks didn't copy all necessary files to create these word documents in the correct directory.


To resolve this issue you should contact our support team and receive an update.


When contacting support please quote FAQ ID (Q3928) for faster processing.

How did we do?

Related Articles

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)