Exporting a pay to QuickBooks with 100% Salary Sacrifice

Legacy KB ID: 2450

Question

When I create a pay where the total of the pay is Salary Sacrificed and then export that pay to QuickBooks, I get an error message saying that "the trasnaction is out of balance", and then closes the program down.

Answer

This is a known issue with Quicken Payroll 2002. The pay must be manually entered into QuickBooks. This only occurs when exporting a pay where the total of the pay has been Salary Sacrificed

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