Empdupe file returned by ATO claiming wrong format

Legacy KB ID: 2194

Question

Why has the ATO returned the Empdupe disk?

Answer

The empdupe file must be created using Payroll version 8.0 or later. You must Copy the EMPDUPE file to disk through the Payment Summary section of the Payroll Navigator, this is sometimes missed as the reports drop-down menu does not have this option. If the disk is sent back by the ATO go through the following procedures: Get a New Formatted floppy disk. Start the Payroll navigator. Click on the Payment Summaries tab. Select the create Empdupe file icon. Ensure disk is in the floppy drive. Select copy empdupe file to disk icon.

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