'Old file does not exist' when installing the 'Cashbook 2004 Extension Pack'

Legacy KB ID: 3155

Question

Why do I get the message 'old file not found' when I install the Cashbook 2004 Expansion Pack?

Answer

This occurs when the extension pack cannot locate required files in the original Cashbook 2004 installation

We have found a problem with the first release of the Cashbook Extension pack and have re-released the download to avoid the above error message from appearing.

Download the latest 'Cashbook 2004 Extension Pack' by clicking on the following link:

https://www.quicken.com.au/Support/ServicePackDownload.aspx?cat=CB2004EP

You can check which version you have by doing the following;

1. Locate the Cashbook Extension Pack that you have and right click on the file or the containing folder.
2. Select 'Properties' then look at the file size
The 'size on disk' should read '6.00 MB (6,299,648 bytes)'

If you 'size on disk' says it is '4.56 MB (4,784,128 bytes)' then you have the old revision and do need to download the new one from the link above.

Once you have the latest revision run the Cashbook 2004 Extension Pack installation again.

How did we do?

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