Cannot Locate QuickPayroll V8 Installation

Legacy KB ID: 2290

Question

When installing the Payroll V8.3 update, a message says that Payroll V8 can't be located. The installation is aborted.

Answer

Check to make sure that Payroll is registered, as this will stop an upgrade. If this is not the case uninstall and reinstall Payroll V8. Register Payroll and then run the Version 8.3 patch.

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