Cannot see pays in the Print EFT Direct Debit Report after applying the Payroll Premier 2012/13 Upda

Legacy KB ID: 4768

Question

I have just applied the Payroll Premier 2012/13 Update and now I cannot see my pays in the Print EFT Direct Debit Report.  What do I need to do to see these transactions again?

 

Answer

You will experience this problem if you have created a custom Bank Codes.  For example you are paying an employee directly to a financial institution whose code is not in the default Bank code list. 

The Payroll Premier 2012/13 Update overwrites your Bank Codes file with the default file so that the customised bank code no longer exists in your file.  Without the code the Print EFT Direct Debit Report cannot show your transactions.

This issue affects the Print EFT Direct Debit report only.  Your transactions are still in the file and if paying directly, the ABA file is correct. 

In the Employee Record, if you change the bank code to another and try to change it back to your custom bank code, it is no longer available for selection.

 

Workaround

You must recreate your custom Bank Codes. 

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